Minnesota Cold Weather Rule: What you Need to Know
Cold weather protections
Minnesota’s Cold Weather Rule protects residential utility customers from electric or natural gas service shut off between October 1 and April 30. To protect your service from disconnection you must make and keep a payment plan that you and your utility agree on. The utility must offer a payment plan that is reasonable for your household’s financial circumstances.
It’s important to know: a payment plan does not stop your utility bill from adding up. You will continue to receive charges for the energy you use, and those charges are added to any past-due balance. Your agreed-upon payment helps you keep your service on, but it does not automatically erase or stop the balance from growing.
If your payment plan is no longer affordable, contact your utility as soon as possible to ask about changing the agreement.
- You can set up a Cold Weather Rule payment plan any time between October 1 and April 30.
- You are eligible for Cold Weather Rule protection even if you rent – the electricity or gas must be the primary heat source and the utility account must be in your name.
- You can set up a utility payment plan any time throughout the year.
- Your bills will still accrue, even if you make the required payments.
- All natural gas and electric utilities must offer Cold Weather Rule protection. The Rule does not apply to delivered fuels; oil and propane or wood. If you use delivered fuels, and your furnace is run by electricity, you should apply for CWR protection with your electric company.
Call your natural gas, electric, municipal utility or electric cooperative for more information, or contact the Commission’s Consumer Affairs Office at consumer.puc@state.mn.us or 651-296-0406, 1-800-657-3782.
CAER clients who live in the CAER geographic area are customers of Elk River Municipal Utilities, Xcel Energy, Connexus, or Centerpoint. Contact the company on your utility bill regarding setting up a payment plan.
You can also contact the CAP agency in your county for energy assistance. For Sherburne County contact Tri-CAP.
If you are behind on your utility bills, you can apply for emergency assistance in your county.
You can also reach out to the Salvation Army HeatShare program, which is available in Sherburne and other counties.












